GTC 2018-05-04T11:04:37+00:00

General Terms and Conditions of Business

1. Validity

The terms and conditions relate to the shipment of goods from Alain Ackermann. Only Swiss law applies. Modifications and supplementary agreements are only effective if they are confirmed in writing by the seller beforehand.

2. Order / Delivery Times

All orders by the purchaser are binding.  There is no right of return.

The buyer has to make sure in his own interest, that the postal address, e-mail and telephone number are correct and complete. For any delays or non-delivery due to incorrect or incomplete delivery addresses or damage during mail delivery no liability can be accepted by the seller. Only one delivery address can be registered per order.

Shipping and delivery within Switzerland usually takes 2-4 business days after order confirmation.

Shipping and delivery abroad usually takes 5-12 business days after order confirmation.

If the delivery times differ significantly from those described above or is an ordered item not in stock, the buyer will be informed via email about the delivery delay.

3. Shipment

The delivery takes place within Switzerland and the EU.

The shipment of goods is based on orders over the internet. Goods are usually shipped with the package service of the Swiss Post. The corresponding shipping costs will be charged. For all deliveries outside Switzerland, a lump sum will be due:

Switzerland A-Post: Metalpicture CHF 9.– / Sticks CHF 9.– / Autograph card CHF 2.–

Europa Priority: Metalpicture CHF 38.– / Sticks CHF 19.– / Autograph card CHF 13.–

The custom duties are charged separately. They are paid by the buyer.

Upon receipt of damaged goods by shipping, please report with photo within 3 days to alain@alainackermann.ch. Return shipping is taken over by the buyer.

The seller is entitled, without giving reasons, to discontinue or restrict the shipment service of goods.

4. Payment

Until full payment is made by the purchaser the goods remain property of the seller.

The prices are quoted in CHF (Swiss Francs) and inclusive of VAT.

Payment can be made by bank transfer (pre payment) or via PayPal. Orders worth over CHF 300.00 will be shipped only after bank transfer (pre payment) is made.

The buyer is obligated to pay all incurred bank transfer fees.

5. Privacy / Website / Copyright

The seller is obligated not to disclose any personal information of the buyer to third parties. All personal information will be treated confidentially.

The entire content of this website is protected by copyright (all rights reserved). All brands or logos cited on this website represent intellectual property.

All products and materials published by the seller are copyrighted and permitted only for private use.

6. Disclaimer

The seller is not liable for damages as a result of transmission errors, delayed forwarding of orders, technical defects, disturbances and interferences in the facilities of the network operators.

All liability is excluded and limited as far as the Swiss Law permits. Furthermore, the seller is not liable for damages caused by higher power.

The seller is not responsible for the content of linked pages and declines any responsibility for direct or indirect damages due to accessing the website. The seller is also not responsible for the accuracy of the information provided.

7. Final Provisions

Amendments to the General Terms remain reserved at all times. For all legal disputes the court of jurisdiction is Balsthal, Switzerland.

(In case of deviations, the German version of the general terms shall prevail)

Mümliswil, Mai 2018